Genesis of Owings Mills Frequently Asked Questions (FAQs)

Genesis of Owings Mills proudly serves drivers seeking refined design, advanced technology, and a premium ownership experience. As part of the MileOne Autogroup, our dealership offers new Genesis models, pre-owned vehicles, professional service, and flexible financing options. Today, let's take a moment to answer some of our customers' frequently asked questions.

New Genesis Vehicle Sales

What new Genesis vehicles can I find at Genesis of Owings Mills?

Genesis of Owings Mills offers a selection of new Genesis models, including the brand's latest sedans and SUVs. Each is designed with a focus on luxury craftsmanship and driver-focused performance. We're happy to assist with choosing specific models, trims, and options.

Are electric Genesis models available at your dealership?

Genesis EVs like the Genesis Electrified GV70 deliver quiet performance and advanced technology. Our sales professionals can help explain charging considerations, ownership benefits, and what to expect from an electric Genesis vehicle.

How does Genesis protect new car purchases?

New Vehicle Limited Warranty valid for five years or 60,000 miles, plus a Powertrain Warranty lasting ten years or 100,000 miles. You can also opt for automotive protection packages that incorporate GAP insurance, maintenance agreements, and more.

Pre-Owned Genesis Vehicles

Do you offer pre-owned and Certified Pre-Owned Genesis vehicles?

We offer pre-owned Genesis models alongside a diverse inventory of used cars from other manufacturers. We're worth visiting even if you're not in the market for a luxury vehicle.

Are pre-owned vehicles inspected before sale?

All pre-owned vehicles are carefully evaluated prior to being offered for sale, helping ensure quality and confidence for our customers.

Genesis Electric Vehicle Ownership

How does owning an electric Genesis vehicle differ from owning a gasoline model?

Electric Genesis vehicles operate solely on battery power and eliminate the need for gasoline, while offering smooth acceleration and advanced driving technologies you'd expect from the brand. Their maintenance needs are also fewer and simpler.

Can your team help me understand charging options for Genesis EVs?

Yes, our staff can walk you through home and public charging options, including typical charging times and what equipment may be required.

Genesis Financing and Leasing

Is it possible to apply for Genesis financing before visiting the dealership?

You can begin the Genesis finance application at home, saving time during your visit.

Can I use a trade-in toward a Genesis purchase or lease?

Our pre-owned vehicle inventory comes from people like you who've gotten an excellent car trade-in value. While this can lower the amount you finance, bear in mind that we will buy from you even if you do not buy from us.

Are there current specials or offers on Genesis vehicles?

Genesis finance and lease offers may be available on select models. Timing and eligibility may vary; our finance team can review current opportunities during your visit.

Car Trade-In Questions

What happens if I still have a loan on my trade-in vehicle?

If you still owe money on your current vehicle, our team can review your loan details and explain how remaining balances may be addressed as part of the transaction.

Genesis Service and Maintenance

How do I schedule service at Genesis of Owings Mills?

Genesis service appointments can be scheduled online or by contacting our service department. Our technicians use extensive training and Genesis parts to maintain the performance, comfort, and safety of your vehicle.

What Genesis parts do you carry?

If you can think of it, we have it or can order it. Genesis tires, batteries, OEM-spec motor oil, and practically every other component from bumper to bumper are in our inventory. We also stock a full selection of Genesis accessories to further customize your car or SUV.

General Dealership Information

What is MileOneCares, and how is Genesis of Owings Mills involved?

MileOneCares is the community-focused initiative of MileOne Autogroup, promoting automotive safety, supporting charitable organizations, and maintaining local outreach efforts. Genesis of Owings Mills is proud to participate in these programs.

Where is Genesis of Owings Mills located?

Our Owings Mills Genesis dealership is conveniently located at 11234 Reisterstown Road in Owings Mills, a stone's throw from Towson, Parkville, and Baltimore.

What if I have other questions?

For additional information about Genesis vehicles, financing, or service, we're at your service. Contact us or visit the dealership to experience the Genesis brand firsthand.


Contact

Genesis of Owings Mills

11234 Reisterstown Rd.
Directions Owings Mills, MD 21117

  • Contact Us: 410-427-6977

Hours

  • Monday9:00AM - 9:00PM
  • Tuesday9:00AM - 9:00PM
  • Wednesday9:00AM - 9:00PM
  • Thursday9:00AM - 9:00PM
  • Friday9:00AM - 9:00PM
  • Saturday9:00AM - 6:00PM
  • SundayClosed